Delivery is always free and is usually within 4-6 working days.
The products are delivered by the courier UPS from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.
Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.
On this site returns are also always free. You can find more information in the "Returns and Refunds" section.
Shipments
PURCHASE YOUR GIFTS BEFORE DECEMBER 15th TO RECEIVE THEM IN TIME FOR THE HOLIDAYS! FREE SHIPPING AND RETURNS
What are the delivery time and costs?
How can I check the delivery status?
In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the website of the courier.
If you are a registered user, you can follow your order directly from the "My Orders" section.
Which countries do you deliver to?
We deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.
We cannot deliver to post office boxes or "hold mail" services.